Main Phone: 707-778-9448 or Toll Free 877-88-DOLCE (36523) - call for service to your espresso machine, grinders, or filtration

After Hours: 707-696-5664 - call for emergency service after hours to reach an on-call technician

Email: - monitored throughout the day for service requests and other questions related to your espresso equipment needs 


Regular Office Hours are 8:30 am – 5:00 pm Monday - Friday. 

Emergency service available weekdays before 8:30 am or after 5 pm., on all weekends and federal holidays excluding Thanksgiving, Christmas, and New Year's Day.

Note: Call main number during office hours for all service issues. After hours, you may call the main number to leave a message for non-emergency issues. The voicemail will also give you the emergency number to call to reach an on-call technician, who will provide emergency service.

For service rates click here: Service & Repair  

We'd Love to Hear From You, Lets Get In Touch!
Contact Info
  •   1364 N. McDowell Blvd., Suite 14, Petaluma, CA 94954
  •   877-88-DOLCE
  •   Dolce Neve provides 24 hour equipment support, 7 days a week. Office Hours are 8:30 am – 5:00 pm Monday - Friday.